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Basics of quality management system according to standard ISO 9001:2015

Target audience:

The course is recommended for all employees working in enterprises or organizations, who develop and improve a quality management system.

The aim of the course:

The aim of the course is to provide the necessary knowledge about the difference between the new standard and the old standard ISO 9001:2008 requirements, the process of forming the quality management system and keeping it in the working conditions in compliance to the new standard ISO 9001:2015 requirements.

Course content:

  • Introduction into quality management
  • Standard family ISO series 9000 (application, terminology, main principles, requirements)
  • QM system model
  • Documentation and QM system records
  • Management system orientation to processes
  • International standard ISO 9001:2015 – discrepancy elimination instrument
  • Discrepancy prevention – the basis for QM system improvement