Basics of quality management system according to standard ISO 9001:2015

Target audience:

The course is recommended for all employees working in enterprises or organizations, who develop and improve a quality management system.

The aim of the course:

The aim of the course is to provide the necessary knowledge about the difference between the new standard and the old standard ISO 9001:2008 requirements, the process of forming the quality management system and keeping it in the working conditions in compliance to the new standard ISO 9001:2015 requirements.

Course content:

• Introduction into quality management
• Standard family ISO series 9000 (application, terminology, main principles, requirements)
• QM system model
• Documentation and QM system records
• Management system orientation to processes
• International standard ISO 9001:2015 – discrepancy elimination instrument
• Discrepancy prevention – the basis for QM system improvement